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Zapier
By Zapier · zapier.com
3,0 Good
Automation tool that connects your apps: an event in one app (a trigger) sets off an action in another, now with AI steps built into the workflows. The free plan includes 100 tasks per month. Zapier is SOC 2 certified but hosted on AWS in the USA, with no EU data storage option on any plan, not even Enterprise.
Best for: A small agency or e-commerce business that wants to automate recurring manual work, for example having new leads from the inbox land directly in the CRM.
Pros
- Connects thousands of apps with trigger/action logic, without writing any code.
- AI steps can be built directly into the workflows.
- The free plan with 100 tasks per month is enough to test a first workflow.
Cons
- Once you pass the free tier's 100 tasks per month, the cost climbs quickly.
- Data is stored with AWS in the USA. Zapier's own documentation shows no EU option, not even for Enterprise.
Quick facts
| Price | Freemium |
|---|---|
| Origin | Outside EU (Zapier) |
| Categories | Automation |
| EU data storage | No |
| GDPR terms (DPA) | Yes |
Certifications
SOC 2
Source: vendor trust center →
Sources & evidence
Claims about data storage, jurisdiction and compliance should be verifiable. Here is the evidence behind the statements above:
- Zapier – Security & Compliance (SOC 2 Type II, SOC 3 and hosting on AWS in the USA) →
- Zapier – Data Processing Addendum (DPA with standard contractual clauses for personal data) →
- Zapier – Help Center: Is Zapier GDPR compliant (commitment to GDPR and UK GDPR compliance) →
- Zapier – Pricing (free tier with 100 tasks/month and paid plans) →