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DocuSign
By DocuSign Inc. · docusign.com
3,9 Good
The world's best-known e-signing service with enormous feature depth and integration range. The catch: American company under the CLOUD Act, the data storage region is locked at registration and cannot be moved afterwards, and the Standard plan has a cap of 100 envelopes per year.
Best for: Companies with many international counterparties that already expect DocuSign, and where Swedish BankID signing is not a main requirement.
Pros
- Market leader that counterparties worldwide recognize and trust
- Broadest certification portfolio in the comparison: ISO 27001/27017/27018, SOC 2, C5 and more
- Huge range of integrations (Salesforce, Microsoft, Google, etc.)
- Cheap entry-level plan (Personal, approx. USD 10/month) for individual users
Cons
- American company subject to the CLOUD Act regardless of where data is stored
- The data storage region is set automatically at registration based on where the account is created and cannot be moved afterwards; if you want to choose the region yourself, contact with sales is required
- The Standard plan has a cap of 100 envelopes per user and year, which becomes expensive at volume
- BankID signing requires a more expensive eIDAS add-on and is not as smooth as with the Swedish alternatives
Quick facts
| Price | From approx 110 SEK/month |
|---|---|
| Origin | Outside EU (DocuSign Inc.) |
| Categories | E-signing |
| EU data storage | Yes |
| GDPR terms (DPA) | Yes |
Certifications
ISO 27001ISO 27017ISO 27018SOC 2BSI C5
Source: vendor trust center →
Sources & evidence
Claims about data storage, jurisdiction and compliance should be verifiable. Here is the evidence behind the statements above:
- DocuSign – Certifications page (ISO 27001, ISO 27017, ISO 27018, SOC 2, C5) →
- DocuSign – Data residency (region is set automatically at registration based on where the account is created, can be chosen via sales, and cannot be moved afterwards) →
- DocuSign – Pricing page (Personal from SEK 110/month, 100 envelopes per user and year on Standard) →