Home › Meetings & notes › Otter.ai
Otter.ai
By Otter · otter.ai
3,0 Good
Otter.ai transcribes meetings in real time and has a free Basic plan to start with. The tool is strongest in English. The company is American and processes the data with AWS in the USA, but has a data processing agreement built into its terms of service.
Best for: A Swedish consultant who holds client meetings in English and wants automatic notes without paying.
Pros
- Accurate transcription of English-language meetings.
- Captions meetings in real time, so participants can follow along directly.
- Free Basic plan, SOC 2 Type 2 reported, with a data processing agreement built into the terms.
Cons
- Weak in Swedish. Anyone who mainly holds meetings in Swedish should look at alternatives.
- An American company that processes the data with AWS in the USA, with transfers based on SCC and the Data Privacy Framework.
Quick facts
| Price | Freemium |
|---|---|
| Origin | Outside EU (Otter) |
| Categories | Meetings & notes |
| EU data storage | No |
| GDPR terms (DPA) | Yes |
Certifications
SOC 2
Sources & evidence
Claims about data storage, jurisdiction and compliance should be verifiable. Here is the evidence behind the statements above:
- Otter.ai – Privacy & Security (SOC 2 Type 2 report and GDPR-adjusted procedures) →
- Otter.ai – Privacy Policy (American company, data processed in the USA by AWS, SCC and Data Privacy Framework) →
- Otter.ai – Terms of Service (built-in data processing agreement, DPA, with standard contractual clauses) →
- Otter.ai – Pricing (free Basic plan confirms freemium) →