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Is Otter.ai GDPR-safe?

Doubtful for personal data

Otter.ai is controlled from a country outside the EU and lacks confirmed EU data storage: processing effectively takes place in a third country. That makes the tool unsuitable for sensitive personal data without additional safeguards. For non-personal data (drafts, public material) it is usually fine.

Facts that decide

Vendor jurisdiction Outside EU (Otter)
EU data storageNo
GDPR terms / DPAStated to be available, verify in your contract
CertificationsSOC 2
CategoryMeetings & notes

Full review of Otter.ai →

How to use it more safely

  1. Sign a data processing agreement (DPA) if personal data is processed.
  2. Never enter national IDs or sensitive data, especially here where data leaves the EU.
  3. Check the vendor's sub-processors: AI features often forward data.
  4. Read our GDPR guide for small businesses for the full picture.

European alternatives

Klang

Klang

4,0 Very good
Swedish
Swedish Meetings & notes Freemium EU data storage ✓

Swedish meeting transcription built for the Swedish language and GDPR, a safe alternative to the American meeting tools.

  • Built for the Swedish language
  • Swedish company with EU data storage
  • Less known internationally

Best for: Swedish meetings to be transcribed safely within the EU.

Happy Scribe

Happy Scribe Limited

3,5 Good
EU/EEA Audio & voice Freemium EU data storage ✓

Irish platform for transcription and subtitles in 150+ languages with data in EU datacenters. Cheapest in class, but Swedish AI precision varies.

  • Low entry price (from approx 17 USD/month)
  • EU datacenter, SOC 2 and ISO 27001
  • AI precision in Swedish varies, proofreading needed

Best for: Small businesses and podcasters who want affordable transcription and subtitles with EU storage.

Jamie

Jamie (Meet Jamie GmbH)

3,3 Good
EU/EEA Meetings & notes Freemium EU data storage ✓ ISO 27001

German meeting assistant that records audio locally on your computer without sending a bot into the meeting, and then creates notes and summaries. All data is stored and processed within the EEA, Switzerland and the UK, and raw audio is deleted directly after transcription, which means you cannot go back and listen afterwards.

  • Bot-free - captures audio locally without showing up in the meeting
  • All data is stored and processed within the EEA, Switzerland and the UK according to the provider
  • Requires desktop app (Mac/Windows), does not work only in the browser

Best for: Companies that want to avoid meeting bots and keep all data in Europe.

Common questions

Does Otter.ai store data inside the EU?

No, Otter.ai has no confirmed EU data storage: data is processed in a third country.

Is Otter.ai covered by the CLOUD Act?

The vendor is based outside the EU. US companies are covered by the CLOUD Act regardless of server location; see the tool page for details.

What is needed to use Otter.ai in a GDPR-safe way?

Sign a data processing agreement (DPA) if the tool processes personal data on your behalf, minimise the personal data you feed in, and check the vendor's sub-processors. See our DPA guide for the steps.

Our assessment is based on verified data about vendor, storage and certifications (2026). GDPR compliance also depends on how you use the tool. This is guidance, not legal advice. See How we review.