Otter.ai is controlled from a country outside the EU and lacks confirmed EU data storage: processing effectively takes place in a third country. That makes the tool unsuitable for sensitive personal data without additional safeguards. For non-personal data (drafts, public material) it is usually fine.
EU/EEAMeetings & notesFreemiumEU data storage ✓ISO 27001
German meeting assistant that records audio locally on your computer without sending a bot into the meeting, and then creates notes and summaries. All data is stored and processed within the EEA, Switzerland and the UK, and raw audio is deleted directly after transcription, which means you cannot go back and listen afterwards.
Bot-free - captures audio locally without showing up in the meeting
All data is stored and processed within the EEA, Switzerland and the UK according to the provider
Requires desktop app (Mac/Windows), does not work only in the browser
Best for: Companies that want to avoid meeting bots and keep all data in Europe.
No, Otter.ai has no confirmed EU data storage: data is processed in a third country.
Is Otter.ai covered by the CLOUD Act?
The vendor is based outside the EU. US companies are covered by the CLOUD Act regardless of server location; see the tool page for details.
What is needed to use Otter.ai in a GDPR-safe way?
Sign a data processing agreement (DPA) if the tool processes personal data on your behalf, minimise the personal data you feed in, and check the vendor's sub-processors. See our DPA guide for the steps.
Our assessment is based on verified data about vendor, storage and certifications (2026). GDPR compliance also depends on how you use the tool. This is guidance, not legal advice. See How we review.