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AI Act for small businesses: less than you think, but this applies

The EU AI Regulation sounds scary, but for most small businesses the requirements are light. Here is what you actually need to do, and what you can ignore.

AI ActRegulation

Short answer: The AI Regulation places small demands on most small businesses: have basic AI competence in the team (requirement since February 2025) and be transparent when customers encounter AI (from 2 August 2026). High-risk requirements are postponed to 2027–2028 and rarely concern small businesses.

The EU AI Regulation (AI Act) is the world’s first major AI law. But it is risk-based, and most small businesses fall into the lowest risk level, where requirements are small.

Risk classes, briefly

Legal paragraph with EU stars

  • Prohibited: e.g. social scoring. Does not concern you.
  • High-risk: AI in e.g. recruitment, credit assessment, medical devices. Strict requirements, but most small businesses do not build such systems.
  • Limited risk: chatbots and AI-generated content. The requirement is essentially transparency.
  • Minimal risk: most other uses. No special requirements.

Do you use ChatGPT to write emails or Mistral for research? Then you are a user of minimal- or limited-risk AI. The requirements on you are light.

What you actually need to do

  1. AI competence: since February 2025, employees who use AI must have a basic understanding of the tools. For a small business, it is largely enough to discuss how you use AI and what you should not feed in.
  2. Be transparent: do you use an AI chat with customers or publish AI-generated content? Tell them.

That is basically it for most.

Timeline

Basic parts already apply. The heavy high-risk requirements are postponed to 2027–2028 following the EU Digital Omnibus 2026. In Sweden, PTS is the coordinating authority, together with IMY and the Swedish Financial Supervisory Authority.

When you should read up more

Are you building AI into recruitment, credit decisions, or something that affects people’s rights? Then you may end up in high-risk, and legal help is worth it. Otherwise: breathe out.

More in our overview of data protection and EU regulations. Ahead of 2 August, there is also the checklist with a free AI policy template.

Sources

Tools mentioned

ChatGPT

OpenAI

4,8 Excellent
Most popular
Outside EU Writing Freemium EU data: Enterprise only ISO 27001

Writes quotes, emails and customer replies in seconds. The free version goes a long way for everyday use; the downside is that data is stored in the USA unless you have an Enterprise or Edu plan with EU data residency.

  • The free version is enough for most small businesses
  • Best in Swedish among the major AI tools
  • Data is stored in the USA on Free, Plus and Business plans; EU data storage is only available for Enterprise and Edu

Best for: Everyday tasks like email, text, ideas and research.

Mistral (Le Chat)

Mistral AI

3,8 Good
European
EU/EEA Writing Freemium EU data storage ✓ ISO 27001

France's answer to ChatGPT and one of the few European AI models in the top class, with EU data storage.

  • European model in top class
  • EU data storage
  • Slightly weaker than the largest American ones

Best for: Those who want a powerful AI chat within the EU.

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This is general information, not legal advice. See How we review.