Is Google Gemini GDPR-safe?

Partly: read the fine print

Google Gemini offers EU data storage only on more expensive business plans, but the vendor is based outside the EU and may be covered by third-country legislation (for US companies: the CLOUD Act) regardless of server location. For non-sensitive data this is rarely a problem, but for customer data you should weigh the risk.

Facts that decide

Vendor jurisdiction	Outside EU (Google)
EU data storage	Enterprise/Business plan only
GDPR terms / DPA	Stated to be available, verify in your contract
Certifications	ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, SOC 2, BSI C5
Category	Writing, Customer service

Full review of Google Gemini →

How to use it more safely

Sign a data processing agreement (DPA) if personal data is processed.
Never enter national IDs or sensitive data, especially here where data leaves the EU.
Check the vendor's sub-processors: AI features often forward data.
Read our GDPR guide for small businesses for the full picture.

European alternatives

DeepL

4,3 Very good

Best translation

EU/EEA Translation Freemium ISO 27001

The best AI translation on the market, and a German company with EU data storage.

Best translation quality
EU data storage (German company)

Mostly translation, not all-round

Best for: Translate texts and emails with high quality within the EU.

Read review → Details

Ebbot

Ebbot AB

4,0 Very good

Swedish Customer service Price on request ISO 27001

Swedish AI platform for customer service automation with its own GPT model, live chat and hosting in EU Sovereign Cloud. The catch: pricing is not public but quoted, and it requires a real implementation project to get started.

Swedish company with ISO 27001 certification and EU Sovereign Cloud hosting
Own GPT model that only answers based on the company's own data

No public price list: quote-based and more expensive than simple chatbot tools

Best for: Swedish companies that want to automate customer service with GDPR-secure AI and Swedish support

Read review → Details

Kindly

3,8 Good

Nordic choice

EU/EEA Customer service Price on request ISO 27001

Nordic chatbot platform built for customer service and conversion. Customer data is stored in the EU, but the optional Kindly GPT can send chat logs to OpenAI (USA) or Azure (UK/France).

Nordic company with EU data
Good at Nordic languages

Targets larger customers

Best for: Nordic companies that want a local supplier.

Read review → Details

Common questions

Does Google Gemini store data inside the EU?

Only on Enterprise/Business plans. On free and standard plans data is stored outside the EU.

Is Google Gemini covered by the CLOUD Act?

The vendor is based outside the EU. US companies are covered by the CLOUD Act regardless of server location; see the tool page for details.

What is needed to use Google Gemini in a GDPR-safe way?

Sign a data processing agreement (DPA) if the tool processes personal data on your behalf, minimise the personal data you feed in, and check the vendor's sub-processors. See our DPA guide for the steps.

Our assessment is based on verified data about vendor, storage and certifications (2026). GDPR compliance also depends on how you use the tool. This is guidance, not legal advice. See How we review.