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KrispCall

By KrispCall · krispcall.com

3,0 Good

AI-driven cloud PBX and SMS platform for sales and customer service teams. Virtual numbers in 100+ countries, power dialer, call analytics and 100+ CRM integrations. For global teams the breadth is impressive, but KrispCall does not store data in the EU.

Best for: Sales and customer service teams that make many calls, want virtual numbers globally and connect calls to their CRM.

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Pros

  • Virtual local/mobile numbers in 100+ countries without hardware
  • Power dialer, call analytics, call monitoring and AI Copilot
  • 100+ CRM and tool integrations (Zapier, Make, HubSpot, etc.)
  • ISO 27001:2022, PCI DSS and HIPAA compliant
  • 14-day money-back guarantee

Cons

  • Data is not stored in the EU: the DPA is governed by Singaporean law and SCCs are used for transfers
  • American company/operation with risk of CLOUD Act exposure
  • Swedish support or a Swedish interface is not mentioned anywhere
  • Call and SMS charges are added on top of the subscription
  • Some features are marked 'Coming Soon'

Quick facts

PriceFrom approx 130 SEK/month
OriginOutside EU (KrispCall)
CategoriesCustomer service, Collaboration
EU data storageNo
GDPR terms (DPA)Yes

Sources & evidence

Claims about data storage, jurisdiction and compliance should be verifiable. Here is the evidence behind the statements above:

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