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Element
By Element · element.io
3,5 Good
Secure chat built on the open Matrix protocol. Used by several European authorities and can be run on own servers.
Best for: Teams that want secure chat with full data control.
Pros
- Open source (Matrix)
- Can be run on own EU servers
- Used by EU authorities
Cons
- British company behind the cloud service
- A steeper entry threshold than Slack for the uninitiated
Quick facts
| Price | Freemium |
|---|---|
| Origin | EU-approved third country (Element) |
| Categories | Collaboration |
| EU data storage | Yes |
| GDPR terms (DPA) | Yes |
Certifications
ISO 27001
Sources & evidence
Claims about data storage, jurisdiction and compliance should be verifiable. Here is the evidence behind the statements above:
- Element – Blog (ISO/IEC 27001:2022 certification for Element and subsidiaries) →
- Element – Privacy (Element Creations Ltd, registered in London, GDPR rights) →
- Element – Pricing (open source under AGPL, free self-hosting, Enterprise and Sovereign plans) →