Is Piwik PRO GDPR-safe?
Yes, with the usual caveats
Piwik PRO has good conditions: the vendor is European and under EU law, and data is stored inside the EU. GDPR safety then depends mainly on how you use the tool: sign a data processing agreement (DPA) and do not feed in more personal data than necessary.
Facts that decide
| Vendor jurisdiction | EU/EEA (Piwik PRO SA) |
|---|---|
| EU data storage | Yes |
| GDPR terms / DPA | Stated to be available, verify in your contract |
| Certifications | ISO 27001, SOC 2 |
| Category | Web analytics |
How to use it more safely
- Sign a data processing agreement (DPA) if personal data is processed.
- Never enter national IDs or sensitive data.
- Check the vendor's sub-processors: AI features often forward data.
- Read our GDPR guide for small businesses for the full picture.
Common questions
Does Piwik PRO store data inside the EU?
Yes, Piwik PRO offers data storage within the EU/EEA.
Is Piwik PRO covered by the CLOUD Act?
No, Piwik PRO is a European vendor under EU law and is not covered by the CLOUD Act through its owner.
What is needed to use Piwik PRO in a GDPR-safe way?
Sign a data processing agreement (DPA) if the tool processes personal data on your behalf, minimise the personal data you feed in, and check the vendor's sub-processors. See our DPA guide for the steps.
Our assessment is based on verified data about vendor, storage and certifications (2026). GDPR compliance also depends on how you use the tool. This is guidance, not legal advice. See How we review.